FAQ
A legal disclaimer
Effective Date: May 2025
Thank you for visiting Wink + Weird! xoxo
Your privacy is important. This Privacy Policy explains how Wink + Weird collect, use, disclose, and safeguard your information when you visit our website www.WinkandWeird.com, and when you purchase Art or interact with the services
Information We Collect
We may collect the following types of information:
Personal Information: When you make a purchase or contact Wink + Weird, we collect personal information such as your name, email address, shipping address, billing address, and payment details.
Usage Data: Wink + Weird may collect non-personal information about how you interact with the website (e.g., your IP address, browser type, pages visited, and referring URLs).
Cookies and Tracking Technologies: Wink + Weird use cookies and similar technologies to improve your experience on this site.
How We Use Your InformationWe use your information to:
Process and fulfill your orders
Communicate with you about your purchase or respond to inquiries
Improve the website and offerings
Send marketing emails (only if you opt in)
How We Share Your Information
Wink + Weird does not sell your personal information. Wink + Weird may share your information with:
Service Providers: Trusted third-party vendors (e.g., payment processors, shipping partners) who help us operate our business.
Legal Obligations: If required by law, we may share your information with law enforcement or other authorities.
Your Rights and Choices
You have the right to:
Access, update, or delete your personal information
Opt out of marketing communications at any time
Disable cookies in your browser settings (note: this may affect site functionality)
Data Security Wink + Weird takes reasonable steps to protect your information from unauthorized access, alteration, disclosure, or destruction. Children’s Privacy Wink + Weird's website is not intended for children under the age of 13. We do not knowingly collect personal information from children. Changes to This Policy Wink + Weird may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Contact Us If you have any questions or concerns about this policy, please contact Wink + Weird at: Christina Hubbartt Wink + Weird WinkandWeird@gmail.com
ffective Date: May 2025
Thank you for shopping at Wink + Weird! Below is our shipping policy to help you understand how and when your art prints will reach you.
Processing Times
Orders are processed within 2-3 days of purchase.
Custom or made-to-order prints may require additional time (typically 7 days) before shipping.
We do not process or ship orders on weekends or holidays.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary depending on your location:
Domestic Shipping (within United States):
Standard Shipping: 5 - 7 Business days
Packaging
All art prints are carefully packaged in [rigid mailers / tubes / flat boxes] to protect them during transit. We do our best to ensure your artwork arrives in perfect condition.
Tracking Your Order
Once your order ships, you will receive a confirmation email with a tracking number. Please allow up to 24 hours for the tracking information to update.
Lost or Damaged Items
If your package arrives damaged or goes missing in transit, please contact us at WinkandWeird@gmail.com within 7 days of delivery. We’ll work with you to replace or refund your order as appropriate.
Questions?
If you have any questions or concerns about your order, shipping options, or timelines, don’t hesitate to contact us at:
Christina Hubbartt
Wink + Weird
Effective Date: May 2025
Wink + Weird wants you to love your art! If you’re not completely satisfied with your purchase from Wink + Weird, we’re here to help.
Returns
We accept returns within 7 days7 days of delivery.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Custom or personalized orders are non-refundable, unless they arrive damaged or defective.
How to Start a Return
Contact us at WinkandWeird@gmail.com with your order number and reason for return.
If your return is approved, we’ll provide return instructions.
You are responsible for return shipping costs unless the item arrived damaged or we made an error.
Refunds
Once we receive and inspect your returned item, we’ll notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 7 business days.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery with photos of the issue. We’ll replace or refund your item at no additional cost.
Exchanges
We do not offer direct exchanges. If you’d like a different item, please return the original and place a new order.
Contact Us
Questions? Reach out at:
Christina Hubbartt
Wink + Weird
Welcome to Wink + Weird!
These Terms and Conditions (“Terms”) govern your use of our website and your purchase of products through www.WinkandWeird.com. By using our site, you agree to be bound by these Terms. Please read them carefully.
Use of the Site
You must be at least 18 years old (or have permission from a parent/guardian) to use this website. You agree not to use our site for any unlawful purpose or in a way that could damage, disable, or impair our services.
Products and Availability
All art prints and products are subject to availability. Wink + Weird reserves the right to discontinue any product at any time. We make every effort to display images and colors accurately, but we can’t guarantee your screen displays them perfectly.
Pricing and Payment
Prices are listed in USD and are subject to change without notice. We accept payment via [list accepted methods]. You agree to provide accurate billing and shipping information and authorize us to charge your selected payment method.
Shipping and Delivery
Please see our [Shipping Policy] for details. Delivery times are estimates and not guaranteed. We are not responsible for delays outside our control.
Returns and Refunds
Please refer to our [Return Policy] for details on returns, exchanges, and refunds. We reserve the right to deny returns if the product does not meet our return criteria.
Intellectual Property
All content on this website—including images, designs, logos, and artwork—is the property of Wink + Weird and protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use any content without written permission.
Limitation of Liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of this site or purchase of our products.
Governing Law
These Terms are governed by the laws of United States, without regard to its conflict of law principles.
Changes to These Terms
Wink + Weird may update these Terms from time to time. Changes will be posted on this page with the updated effective date. Your continued use of the site means you accept those changes.
Contact Us
For questions about these Terms, contact us at:
Christina Hubbartt
Wink + Weird